Because of the custom nature of all VividBoard products, returns are not accepted.
VividBoard excels at expediting all orders as quickly as possible. All products are made to order; therefore orders can only be cancelled within 24 hours from receipt of art approval and purchase order. After 24 hours, orders can only be cancelled with VividBoard’s consent, there is no guarantee that any order after 24 hours can be cancelled.
With any questions about our return of cancellation policy, please contact customer services.