Care Instructions

All custom whiteboards from VividBoard offer superior performance, regardless of the surface you choose for your facility. Special cleaners are not required to keep your boards looking like new, however, proper care should be followed.


VividBoard is guaranteed against ghosting, fading and defects in materials and workmanship for the life of the board. The warranty is limited to the replacement of defective boards and does not include removal, installation or shipping costs. Use of abrasive cleaners, cleaning cloths (i.e. Soft Scrub, Comet, Brillo pad, etc.) or permanent markers will negate the warranty coverage.

Proper Care

Dry Erase Markers

Dry erase markers can be wiped off using a soft cloth or whiteboard eraser. When cleaning the back of the board is necessary, use a damp cloth soaked in a mild soap solution.

Prevent Scratching

For periodic cleaning, use nonabrasive cleaners (like dry erase board or glass cleaners) and a soft cloth. Never use an abrasive cleaner or abrasive brush to prevent scratching.

Correct Cleaners

Cleaners and erasers made specifically for dry erase surfaces are recommended for proper cleaning. Glass cleaners or specific whiteboard cleaners should be used on the front of the board only

Approved Cleaners

Each VividBoard is designed to resist bacteria, dust and debris. While special cleaners are not necessary to keep your custom whiteboard performing to your expectations, there are occasions where extra cleaning and disinfecting may be necessary. Cleaning solutions containing a bleach, ammonia, or hydrogen peroxide content of up to 6% or isopropyl alcohol can be used without harming the writing surface. Testing has also been completed on the following cleaners that are approved for use:

  • Clorox Germicidal Wipes
  • Glance SC Glass & Multi-Surface Cleaner
  • VIREX 256 One Step Disinfectant
  • Dispatch Hospital Cleaner Disinfectant with Bleach
  • Steriplex Wipes
  • Cavi Wipes
  • Goo Gone